Nexus Freight Hub (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our freight and transportation services. By accessing our site or using our services, you consent to the practices described in this policy.
Information We Collect
When you book a service, submit a form, or contact us, we may collect the following personal data:
- Name
- Email address
- Phone number
- Billing address
- Payment details
How We Use Your Information
We use your information to:
- Process and manage bookings and payments
- Communicate with you about services, inquiries, or updates
- Improve our platform, user experience, and customer support
- Fulfill legal requirements and prevent fraudulent activities
Information Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Specifically:
Your phone number and SMS opt-in data will never be shared with third parties or affiliates for promotional use.
We may share data with trusted service providers who help deliver our services or with legal authorities when required by law.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of promotional communications at any time
- Request details on how your data is collected and processed
For assistance with your personal information, contact us at:
📧 nexusfreighthub@gmail.com
SMS Terms & Conditions
- Consent to SMS Communication
By opting in, you agree to receive SMS messages from Nexus Freight Hub. Your phone number and SMS data will not be shared with third parties or affiliates for marketing purposes.
- Types of Messages You May Receive
If you opt in, SMS messages may include:
- Appointment or delivery reminders
- Service follow-ups
- General communication related to your transactions
Example:
“Hi, this is a reminder from Nexus Freight Hub regarding your scheduled pickup on 02/16/2025 at 9:00 AM EST. Reply STOP to opt out.”
- Message Frequency
Message frequency may vary based on your interaction but will not exceed 200 messages per day across all users.
- Carrier Charges
Standard message and data rates may apply based on your mobile carrier’s pricing plan. Fees may vary by region or carrier.
- How to Opt In
You may opt in to receive SMS by:
- Checking the SMS consent box on our forms
- Submitting an online form with your phone number
- How to Opt Out
You can opt out at any time by replying STOP to any message. You may also contact us directly to remove your number from our messaging list.
- Help & Support
Need help? Reply HELP via SMS or contact us at:
📞 (954)-247-8723
🌐 Visit us at www.nexusfreighthub.com
- Disclosures
Message and data rates may apply
Message frequency varies
Text STOP to unsubscribe or HELP for assistance
If you have any questions regarding this Privacy Policy or our SMS Terms & Conditions, please contact:
📧 nexusfreighthub@gmail.com
📞 (954)-247-8723
Effective Date: 01/02/2025
Thank you for choosing Nexus Freight Hub. We value your trust and business.